Decisioning interviews test something narrower than decisioning capability: whether you can explain a design, defend it and diagnose it out loud, all in under an hour. These two offerings are built to close exactly that gap.
In most large banks, telcos and insurers, a central decisioning capability now arbitrates every customer interaction, weighing service, retention, sales and silence for each individual, in real time and under regulatory scrutiny. Roles in this field are measured against the whole of that capability, and these six domains are what it consists of.
Most people use them in that order, but each one stands on its own, so you can take only the one your situation calls for.
One complete CDH programme, from data ingestion to nine live channels, worked through in twenty-seven sections with the decisions, numbers and lessons a panel will probe, and thirty-two questions answered at the end.
See what is insideTwo live rounds, one technical and one scenario, both recorded and each followed by a written scorecard against the criteria a real panel scores on. It is a full rehearsal with all of the pushback left in.
See how it runsThis is the right place if you know CDH but have not had to explain it recently, or if your interview is weeks away rather than days. It closes the knowledge and vocabulary gap first.
This is the right place if your interview is imminent, or if your last one went wrong for reasons you cannot quite name. Rehearsal finds the weak point faster than more reading ever will.
If you are exploring what decisioning work involves rather than interviewing for it, the free Pega and decisioning content in my enterprise learning area is the right place to begin, and it costs nothing.
All of the explanatory material, covering what CDH is, how next-best-action works, where decisioning sits in an architecture and what the roles involve, lives in the Learn section. It is free, it stays free, and you will never be asked for an email address to read it.
These two offerings do something narrower. They exist because interview performance is a separate skill from decisioning capability, and it is the one that almost nobody teaches. If you do not have an interview coming up, the free learning area is almost certainly where you want to be.
If you have an interview coming up, the guide and the mock interview intensive will prepare you to explain your work clearly under pressure. If you are still exploring the field, the enterprise learning area covers customer decisioning in depth, and it costs you nothing.